Contact Us
Are you puzzled about the course review process and how it works? Do you have an amazing online course you would like to earn an award or course designation for? Meet our dedicated group of professionals committed to ensuring the highest standards of online education.
What We Do
We offer a range of services to support faculty in the evaluation of their online courses:
- Quality Assurance: We ensure online courses meet the highest standards of quality.
- Faculty Support: We meet with instructors to consult on elements of their reviews and build connections with partners with expertise in course design, accessibility, and teaching.
- Resources: We provide training and resources to help faculty highlight the very best in their courses.
- College and Department Planning: We advise administrative leaders about incorporating quality initiatives in their respective units.
About the Team
Our team comprises experienced educators with a wealth of knowledge and expertise in online education. Our mission is to assist faculty in creating engaging, effective, and high-quality online courses. We believe it’s important for you to know who you’re working with, so we’ve included a brief introduction of our team members below.
Nikki Lyons
Quality Assurance Manager
Nikki leads quality assurance initiatives for the team. As an experienced educator, she has taught learners in K–12, higher ed, and professional environments. She empowers faculty and staff to deliver high-quality online, hybrid, and face-to-face courses by building collaborative partnerships, providing professional development, and encouraging continuous improvement. She actively enhances our students’ learning experiences and advances our institution’s reputation as a leader in higher education, leveraging innovative solutions and fostering a supportive environment. When she isn’t studying, Nikki spends her free time listening to podcasts, reading, catching up on her shows, enjoying food, and going on field trips with her folks.
Ph.D. in Mass Communications, University of Florida (Expected Completion: 2027)
M.A. in Instructional Technology, University of Northern Iowa
M.Ed. & B.S. in Early Childhood Education, Albany State University
Leota O’Malley
Online Course Quality Specialist
Leota specializes in navigating all aspects of the course review process. She brings nearly 30 years of experience teaching high school learners in the English classroom and facilitating professional development in Literacy. A deep believer in the continuous improvement model, she leverages her experience teaching a wide variety of learners in face-to-face, hybrid, and online environments to support faculty and staff in delivering high-quality courses through building collaborative relationships and providing professional development. She considers herself an “AI Explorer” and enjoys investigating how generative artificial intelligence can help educators tackle their workload and support learners in the classroom. Outside work, Leota enjoys reading, traveling, hanging out with family and friends, spoiling her dogs, and finger knitting.
M.Ed. in Secondary English Education, University of Florida
B.A. in English, University of Florida
Yes, we can do consultations, visits, or workshops!
We look forward to working with you to create the best online learning experience for UF’s students!
Use our Bookings link below to schedule a consultation, department visit, or workshop. Email the team if you have questions or need support.